Support Center

Support Center

Email Support

Email Support

Responses within 72 hours.

Lifetime Updates

Lifetime Updates

Free software updates forever.

Money-Back Guarantee

Money-Back

Full refund within 30 days.

Refund within 30 days.

Step-By-Step Guide

Step-By-Step Guide

Step-By-Step Guide

How to Activate Your aidio?

  1. Remove the Insulation Film – Peel off the protective insulation film on the earbuds.

  2. Charge to Activate – Place the earbuds back into the charging case for a quick charge.

  3. Download the AI Software (Litok App) – Install and open the app on your smartphone.

  4. Connect to Bluetooth – Pair aidio X1 with your smartphone via Bluetooth.

  5. Open Litok – A pop-up should appear. If not, tap the “Device” button.

  6. Follow the Setup Instructions – Take out one earbud and press it for 5 seconds.

  7. You're All Set! – Your device is now activated.

How to Record and Transcribe a Call/Meeting?

  1. Start Your Call/Meeting – Use your preferred platform (aidio X1 is compatible with all platforms).

  2. Download the AI Software (Litok App) – Install and open the app on your smartphone.

  3. Ensure Connection – Make sure aidio X1 is within range and connected via Bluetooth.

  4. Open Litok – Tap the “Transcribe” button.

  5. Select Language – Choose your preferred transcription language.

  6. Real-Time Transcription – Your call/meeting will be transcribed seamlessly.

  7. Enhance with AI Summary – After saving your transcription, use the AI Summary feature for key takeaways.

How to Use Bilingual Chat?

  1. Start Your Call/Meeting – Use your preferred platform (aidio X1 works with all platforms).

  2. Ensure Connection – Make sure aidio X1 is within range and connected via Bluetooth.

  3. Open Litok – Tap the "Bilingual Chat" button.

  4. Wear the Earbuds – Each speaker should wear one earbud.

  5. Assign Languages – Select the languages and assign them to the left and right earbuds accordingly.

  6. Start Speaking

    1. When the foreign language speaker talks, aidio X1 will translate and play the content in your language.

    2. When you speak, aidio X1 will translate and play the content in the other speaker's language.

  7. For Best Accuracy – Speak sentence by sentence to ensure precise translation.

How to Generate an AI Summary?

  1. Open the file details and navigate to the "AI Assistant" tab.

  2. Select a template from the bottom options, such as "Summarize" or "Overview", to quickly generate a summary.

What AI Features Does the aidio Device Provide?

  1. AI Summarization – Open the file details, go to “AI Assistant”, and use templates like “Summarize” or “Overview” to generate quick summaries.
  2. AI Q&A – Simply type your question in the input box, and Litok AI will provide accurate answers based on the content.
  3. Mind Map Generation – Click “Mind-Map” at the bottom to visually analyze and organize audio content.
  4. More AI Features – Explore additional AI-powered tools by tapping the “AI” button in the top right corner of the file details page.

How to Record and Translate a Call/Meeting?

  1. Start Your Call/Meeting – Use your preferred platform (aidio X1 works with all platforms).

  2. Ensure Connection – Make sure aidio X1 is within range and connected via Bluetooth.

  3. Open Litok – Tap the “Translate” button.

  4. Select Languages – Choose the source language and the target language.

  5. Real-Time Translation

    1. When the foreign language speaker talks, aidio X1 will translate and play the content in your selected language.

    2. When you speak, aidio X1 will translate and play the content in the other speaker’s language.

  6. For Best Accuracy – Speak sentence by sentence to ensure precise translation.

a white clock on a white surface
a white clock on a white surface
a white clock on a white surface

FAQ

aidio Device FAQ

aidio Device FAQ

Why Can’t My Newly Received Earbuds Connect to Bluetooth?
How to Charge Your Device?
What Is the Shipping, Warrant, and After-Sales Policy?
Why Can’t My Newly Received Earbuds Connect to Bluetooth?
How to Charge Your Device?
What Is the Shipping, Warrant, and After-Sales Policy?
Why Can’t My Newly Received Earbuds Connect to Bluetooth?
How to Charge Your Device?
What Is the Shipping, Warrant, and After-Sales Policy?

AI software (Litok) Usage FAQ

AI software (Litok) Usage FAQ

How to Share My Files?
How Can I Share Access to My AI-Generated Content?
How to Edit My Notes?
Does Litok Store My Data? How Is My Personal Information Protected?
How to Share My Files?
How Can I Share Access to My AI-Generated Content?
How to Edit My Notes?
Does Litok Store My Data? How Is My Personal Information Protected?
How to Share My Files?
How Can I Share Access to My AI-Generated Content?
How to Edit My Notes?
Does Litok Store My Data? How Is My Personal Information Protected?

Litok Membership FAQ

Litok Membership FAQ

Do I Need to Pay to Use the AI Features?
How Can I Get the 12-Month AI Software (Litok) Pro Membership?
Who Do I Contact for Questions or Issues with My Membership?
How Can I Check My Membership Status, Privileges, and Minute Usage?
What Happens if I Use Up My 1,800 Minutes of Monthly Membership Benefits?
How Can I Renew My AI Membership When It Expires?
Do I Need to Pay to Use the AI Features?
How Can I Get the 12-Month AI Software (Litok) Pro Membership?
Who Do I Contact for Questions or Issues with My Membership?
How Can I Check My Membership Status, Privileges, and Minute Usage?
What Happens if I Use Up My 1,800 Minutes of Monthly Membership Benefits?
How Can I Renew My AI Membership When It Expires?
Do I Need to Pay to Use the AI Features?
How Can I Get the 12-Month AI Software (Litok) Pro Membership?
Who Do I Contact for Questions or Issues with My Membership?
How Can I Check My Membership Status, Privileges, and Minute Usage?
What Happens if I Use Up My 1,800 Minutes of Monthly Membership Benefits?
How Can I Renew My AI Membership When It Expires?